In a year dominated by a health pandemic, what happened to eye care services? The answer is: They endured. In fact, more respondents reported that they had received an eye exam in the past two years compared to the inaugural vision wellness study released in 2020.
In response to the pandemic, interest in ocular telemedicine increased, and it is predicted to positively impact the future of eye care access. 67% of respondents say that virtual visits would make them more likely to make an eye doctor appointment. Ocular telemedicine could also alleviate barriers to receiving eye care services, including cost and lack of transportation.
Overall, respondents recognize that seeing their eye doctor is a key part of preventative care. The most valuable services provided by eye care professionals include identifying eye diseases and other types of chronic health conditions.
Download the 2nd Annual Vision Wellness Study and read more about people’s perceptions of eye care during a landmark year for the healthcare industry.
Eye care is an essential service for Americans’ well-being. Healthy vision is an essential part of independent living, and eye exams are a window into overall health. As such, the role of eye care in wellness has never been more clear than during the COVID-19 pandemic that dominated most of 2020.
The healthcare industry experienced extraordinary challenges in 2020 amid the COVID-19 pandemic. Health plan decision-makers grappled with rapid responses to the crisis while making sure their members could access the care and services that support their ongoing health and wellness.